Begin cryptic post...

A potential client discovered that what they are trying to offer in the market is really something that is needed, but nobody wants to admit that they need it. (If we admit we do this, our share price will go down by 20%) You cannot talk about this directly. As a result, the sales pitch diluted and dumbed down. The result: no sales pitch.

It is hard to hide a story, in order to tell a story. A possible solution: define the position of your company as something broader, and give 4 example applications of your technology. One of which is the one no one admits they need.

End of cryptic post...

P.S. The activities of this client are perfectly legal.